two account same "mail"

Javier Herrera Núñez

I create an account in atlassian with google. 

I have an alias in this account (the old user), and Jira and google decided to use de mail alias angel.plata@autocarpe.es and not my mail javier.herrera@autocarpe.es

Next time I log in with my real mail javier.herrera@autocarpe.es not with google it creates a new account.

I would like to join the accounts.

Can you help me?

 

Thanks.

 

Tessa Tuteleers

Hi @Javier Herrera Núñez , 

Welcome to the community! 
You can update the email address linked to your Atlassian account here. 
However, if you already created this 2nd account, merging is not possible. (and having 2 account with the same email address is not possible either)

You can use the workrounds in this feature request or contact atlassian support if you need more assistance. 

kr, 
Tessa