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Regarding the Restoration of a Board from an Archived Workspace

萩原慎也

Hello,
I tried to access a board that was used by a former free user who has since left the organization, but I received a message saying, "This board has been archived. Please contact the admin." The account of the free user in question has been completely deleted, and I am currently a guest member on that board. Additionally, the only admin of both the workspace and the board was the deleted free user.
Is there any way to restore the board in this situation?
I would greatly appreciate your guidance on this matter.

Accepted answers

Alex W_jr9vvs

Hey @萩原慎也 - welcome to the Community!

Can you send through the URL of the board you're trying to reopen?

All comments

Alex W_jr9vvs

Hey @萩原慎也 - welcome to the Community!

Can you send through the URL of the board you're trying to reopen?

萩原慎也

Thank you for your reply.
This is the board in question.
***(I removed the url because it solved the issue)***

Sorry, There was one mistake in my previous explanation: to be precise, it is not I who am participating as a guest, but rather a team member from my organization. I do not need to be granted access myself—as long as the team member who is a guest can view the board, that will be sufficient.

Alex W_jr9vvs

Thanks for those @萩原慎也 - it looks like the original admins of these boards has deleted their account and left the boards in an adminless state.

I can promote a user who is already a member of these boards to admin and they should be able to reopen them. These two users are a member of all three boards:

ynakamura80
htomo3

Do you know these users? Are they still with your company? If so, could you nominate one of them to become the admin of all three boards, so they can reopen them for you after I make the changes on my end?

萩原慎也

Thank you very much!
The following user is indeed a team member of my organization.
Therefore, I would like to request that this member be promoted to an admin:
htomo3

Thank you for your kind assistance.

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