Lost access to my account, same email address has created a new account?

Gurjot Singh Nandhra

Hi, 
I've been using trello for a while now, lots of boards and data. 

My phone updated and logged out of trello, I logged in again but it was asking me to set up a new account, with the old email address that already had an account..?

Very odd, the trello username was @gurjotnandhra, for some reason its now created @gurjotnandhra1.. with the same email account..? 

I've used the same log in information but it doesn't seem to be working now and its not showing any of my boards. 

 

Also, this was posted from another account i created with the google log in option - not the one i'm having issues with. 

Help please, 

Alex W_jr9vvs

Hi @Gurjot Singh Nandhra - welcome to the Community!

Two accounts cannot have the same email address.

The account / email you used to raise this question under is connected to the Trello account with the username @gurjotsinghnandhra.

The account with the username @gurjotnandhra has the following email address (obfuscated for security purposes + this is a public forum): g****dh****c@g***l.com

The account with the username @gurjotnandhra1 has the following email address: g****dh****c@h*****l.com

If you recognise these email addresses, please try logging into them to find your accounts.