I lost access to my board and the email account I used to set it up has been deactivated

Question

Hi, I had a Trello board that I was not the admin on, and up until recently, I could log into my Trello account and see the boards. I no longer have access to my boards, and the admin can't restore them. I deactivated the business email account that I used to set my Trello account up. Is there any way for me to retrieve my boards?

Alex W_jr9vvs · Answer

Hi @Nikki Jefferson - welcome to the Community!

Unfortunately if you no longer have access to the email address your account is under and you can no longer log in, you will not be able to access your account.

Email addresses are Atlassian accounts' primary authentication method - without access to your email, you cannot prove that you own the account.

If you're logged in, you can change your email at https://id.atlassian.com/manage-profile/email

Anja_06tgaa · Answer

Same here!