Big problem with my account acces

Laure Domingos act4skills

Hi

My organization has scratched my email adresse which was my email adress account. I need to recuperate all my boards to twist them to another email on gmail but it's not possible.

I can't access to my email to 1st email to refind my password and I can't create an account with gmail.com and I have some very important boards.... 

I have create another account with my company  but I haven't possibilities and time to invite me from my app on my phone (which is ok) to transfer all boards.

Please help me

Best regards

Alex W_jr9vvs

Hi @Laure Domingos act4skills - welcome to the Community!

Email addresses are Atlassian accounts' primary authentication method. Without access to the email address of your account, you will not be able to prove that you own the account and log in.

I recommend chatting to your company's IT team and asking them to give you access again to your former email address so you can log into your account and change your email at https://id.atlassian.com/manage-profile/email