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Need a popup on updation of a custom field

Jira Billing

I am using a custom dropdown field, and based on its selection, a new issue is created. However, the issue is being created immediately upon selection. I would like to introduce a confirmation pop-up before the ticket is updated, so the user has a moment to review and confirm their action.

Accepted answers

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Valerie Knapp_dpp5c6

Hi @Jira Billing , thanks for your post.

If the custom field is being populated on the edit screen, you could, instead, move it to a transition screen, which would allow for you to have a pop-out and you could put a validator on the field selection to warn that populating the field will create another issue.

https://confluence.atlassian.com/adminjiraserver/advanced-workflow-configuration-938847443.html

Would that work for you, do you think?

Best wishes

Nikola Perisic

Hi @Valerie Knapp

I am also following this post, so I am curious, this would work during the creation of the issue? Not when the issue is actually created?

Valerie Knapp_dpp5c6

Hi @Nikola Perisic , I was thinking of moving the custom field to a transition screen and then at some point during the workflow, someone can popolate it during the transition. I had understood that the problem or the requirement came from how I understood the requestor is working now, that when someone fills in the custom field in the edit screen they trigger an automation to create another issue. That is how I interpreted this post but I could be wrong. To mitigate / to alert the person modifying the custom field that they are about to create an issue, I would use a transition screen.

Nikola Perisic

@Valerie Knapp it does seem like a good suggestion though!

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