Lookup Asset, then get a referenced objektType Name

Tarik Userli

Hello,

i have a objektType called "Software", there is all our Software listed with attributes like

• Name
• Vendor
• Software lead
• Team

The "Team" attribute is another objektType with all of our Teams ("zuständies Team") with attributes like

• Name
• Lead
• Members
• etc

Now my issue is, if i want to get the Team Name via lookup inside the Automation i just get back the key but not the name. 

 

my steps are:

Lookup Asset (Insight) object with ScriptRunner

-> {{issue.customfield_13821.key}} - customfield with the referenced Software

for troubleshooting: Comment on issue 

• Objekt Key: {{issue.customfield_13821.key}} - Works
• Objektname: {{lookupAsset.objectType.Name}}
• Team: {{lookupAsset.attributes.zuständiges Team.Name}}
• Team: {{lookupAsset.attributes.zuständiges Team}}
• Fachbereich: {{lookupAsset.attributes.Fachbereich}}

 

My commments show me this:

Objekt Key: ITA-80844

Objektname: Software
Team:
Team: 56885
Fachbereich: KAS-KHBA-KLK: KIS

{Name=CGM Medico, Status=30, Fachbereich=KAS-KHBA-KLK: KIS, Hersteller=80945, Kategorie=Anwendung, zuständiges Team=56885}

 

So i just get the key but not the name from my Object.

 

And i cant get the key in any ways.

Tarik Userli

Got it by myself.

For all who want to do the same:

Automation:

• Lookup Asset (Insight) object with ScriptRunner
  • {{issue.customfield_XXXXX.key}}

• Create variable

  • Variable name - NameYourVariable
  • Smart value - {{lookupAsset.attributes.AttributeName}}

• Lookup Asset (Insight) object with ScriptRunner

  • ObjectKey-{{NameYourVariable}}
• for troubleshooting
  • Comment Issue - {{lookupAsset.attributes.Name}}
  • log info - {{lookupAsset.attributes.Name}}