How to get Opsgenie working on new iphone 16 Pro

Question

I just got a new iphone 16 pro and i am unable to access the system through the app. It asks for my email address, then i authenticate through the microsoft authenticator, then it asks me to sign on using active directory credentials. Once i sign on I just get a white page with my email address on it and a spinning blue circle.

Work fine on my old phone with no issues.

Dave Mathijs · Answer

Glad it got sorted out!

Scott Pearson · Answer

the issue was my safari was opening in Private mode and wouldnt let the Microsoft authenticator fully function.

thanks

Dave Mathijs · Answer

Hi @Scott Pearson welcome to the Atlassian Community!

Have you selected the correct data center region when trying to login?