jira status email - due date

Question

Hallo.,

im a regular license user of jira., my team would like to have due date to be mentioned., when i create a jira ticket., email notification.

where to configure this., so by email theusers can see not only jira ticket #, summary., assignee and the Due date in the email.

thanks

JP

Jerry P · Answer

Sorry the steps are not very clear., where to edit the code

Request, could you kindly give me a step by step, manual or a process that I can enable my users.

we are using a licensed version for Jira and its been very useful for us.

thank you

Jerry

RobertH · Answer

I would recommend looking at the file:

{JIRA_HOME}/atlassian-jira/WEB-INF/classes/templates/email/html/issuecreated.vm

It may take a little bit of custom coding, but this should get you in the right direction.

This page will definitely point you in the right direction!

https://developer.atlassian.com/display/JIRADEV/Adding+Custom+Fields+to+Email

I hope this helps!