Change plan from PREMIUM to STANDARD

Question

I am trying to change my Trello plan from PREMIUM to STANDARD but I can't find how to do it.

I went through all the documentation I found online, but I still didn't succeed.

Can someone help me?

The alternative is cancel the subscription and use the free plan.

Alex W_jr9vvs · Answer

Hey @Enrico Maria Governatori - welcome to the Community!

Adding to what @Michael Wheatstone has said above, I've raised a ticket on your behalf with our Trello Support team to get this sorted.

You can view this ticket at https://support.atlassian.com/requests/TRELLO-214001/ and you'll be emailed updates.

Michael Wheatstone_qxgsn6 · Answer

Hi Enrico.

If you are looking to change your plan you will need to talk to the billing support team Atlassian Support: Pricing, Billing, & Licensing | Atlassian there is an option in the "How can we help you?" drop down for "quotes and plan changes"

Hope this helps.