Accidental Board Sharing – Unexpected Charge, Refund Request

Ivana Ilić

 

Dear Trello Support,

I mistakenly shared Trello cards with another account, not realizing that this would result in a charge. Since I did not expect this transaction, I would like to know how I can cancel the issued invoice and receive a refund.

Please let me know the steps to resolve this issue as soon as possible. If you need any additional information, I will be happy to provide it.

Thank you in advance for your assistance!

Alex W_jr9vvs

Hey @Ivana Ilić - welcome to the Community!

As we don't support billing and sales questions, I've raised a ticket with Trello Support on your behalf. 

You can view this ticket at https://support.atlassian.com/requests/#!/TRELLO-213757/ and you'll be emailed updates.

In the future, you can raise tickets at https://support.atlassian.com/contact