Where are documents physically stored - local network or remote atlassian servers?

Question

We want to use confluence as a self-service portal where users can obtain instructions for performing regular tasks such as submitting confidential reports. If they post a report via confluence, where is a stored? Is it locally on a network that we control or in the cloud on atlassian servers, etc.?

Cheers, Richard

Barbara Szczesniak · Answer

@Whitfield, Richard ((Customer Resolutions – Consumer Relationships COO)) If your url follows the format: <your company>.atlassian.net, then you are using the Cloud solution.

Whitfield, Richard ((Customer Resolutions – Consum · Answer

Thanks, Marc - is there a way of finding out which solution you are using via the app/settings or will I have to get in touch with IT?

Marc -Devoteam- · Answer

Hi @Whitfield, Richard ((Customer Resolutions – Consumer Relationships COO))

That depends if you use Atlassians SaaS or on-premise solution.

The SaaS (Cloud) solution, documents are stored in the Cloud (Atlassian controlled), the on-prem installation will give you full control.