Sharing across Android and iPhone

Grantham Capoeira

Hi there, new to Trello but really keen on the partnership working features.

Signed up for a free account, created a Workspace and a Board. Added collaborators... Android collaborator can see my workspace and boards no problems.

iPhone collaborators...a different story.. Can only see my workspace/boards when they access it through their phone web browser, but not on their iPhone Trello app... Obviously their account is the same on their phone's web browser and app - is it something I'm doing wrong or does the iPhone app not see Android materials? 

 

All and any advice gratefully received

Gaurav Kataria

It could be that the iPhone users are using "Login with Apple" to log into their accounts on the app. (Note: "Login with Apple" creates a new account under a masked email). Please ask them to sign in using their email and password on the app to make sure they are logged into the same account.