I can't access the account to download invoices for the Trello app

Question

Hello, I have a Trello account and I can't access my invoices through the username and password. I need to have access to invoices.

It is very important that you help me solve it, I have been trying to communicate with your team for a few days, please contact the following email that I provide

Lara · Answer

Hi Cristina,

Thanks for reaching out!

As this is related to your account, I've gone ahead and created a support ticket on your behalf. Keep an eye out for an email! The ticket number is: TRELLO-213485.

In future, you can reach out for billing inquiries at https://www.atlassian.com/company/contact/purchasing-licensing/.

Also, for privacy reasons, I have removed the email address in your post as our Community forum is public.

All the best,

Lara
The Trello Team

Valerie Knapp_dpp5c6 · Answer

Hi @Cristina , welcome to the Atlassian Community and thanks for your post.

I've flagged this to the Atlassian support who should reply here to assist.

Best wishes