Why I cannot share with Confluence-users

Question

Hello, I wanted to ask you guys if it is normal that I cannot use the group Confluence-users to share a page or a question. I can share with a group without a problem, but not with Confluence-users. It says that that group doesn't exists, which is clearly false...

A bad feature or my local issue?

thanks for the help!

C_e2v48u · Answer

is this causes by having multiple directories?  We have an internal Confluence directory where the Confluence-user group is stored, we later switched to use JIRA (external managed directory) to manage our confluence users.   the groups that are missing seem to be groups located in Confluence local user database.

Consu · Answer

hello, just following up on this. It is a bug, already open on https://jira.atlassian.com/browse/CONF-33616
If more people experience the same, please vote for this one!

Rodrigo Girardi Adami · Answer

HI Consuelo,

If you can copy this Confluence to a test server and perform an upgrade there to the latest version, that would be my advice. I suspect there is a problem with the current instance and upgrading might help. Also, try to mention confluence-administrator local group and check if that works.

Cheers!