How to add a non-editable disclaimer field?

Question

I need to add a non-editable disclaimer field (which is a long paragraph) in my JIRA form. I have tried adding a checkbox field, but looks like that has some character length restrictions so the long description I enter keeps reverting back to the old text.

Looking for a solution to this. Thanks.

Dave LIAO · Answer

My pleasure, let me know how this works!

Karishma Chitnis Pradhan · Answer

Thanks so much Dave.

Dave LIAO · Answer

@Karishma Chitnis Pradhan -

There is a Forms feature you can use to add text on a form that isn't tied to a field.

On Cloud? If you're on Jira Service Management (JSM) Cloud, edit your request form and try the Forms feature. You'll find this at the bottom while editing a request form.

https://support.atlassian.com/jira-service-management-cloud/docs/what-are-forms/

On JSM Data Center, and using version 10.3 or up? Install (or confirm that you have) ProForma Forms for Jira installed. Then, use its Forms functionality to create a dynamic form with text in-between fields.

https://confluence.atlassian.com/proforma/proforma-data-center-documentation-1087521714.html

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EDIT: Modified my answer to exclude the view-only field option, which doesn't work on JSM customer forms. 🥲 Also added links to Atlassian articles.