I need to link parent ticket to my Jira ticket with Issue type is Story through csv file

GITA_crtpab

 

I need to link parent ticket to my Jira ticket with Issue type is Story through csv file

Pasam Venkateshwarrao

Hi @GITA 

Welcome to the community,

Import the CSV file to Jira

1. Select Settings (cog icon) > System
2. Navigate to External system import under the "Import and export" heading
3. Select Switch to the old experience
4. Select CSV
5. Select "Choose File" and navigate to the file via your machine's file explorer 
6. Once uploaded, select Next
7. Select the destination project where you want the issues to be imported from the CSV file
   1. Unless you made custom changes to any additional date and time fields or email address fields, leave formatting as default 
8. Map the CSV fields with the corresponding Jira fields as below:
   1. Issue id → Issue id
   2. Issue key → Issue Key
   3. issue type → Issue Type
   4. parent → Parent
   5. status → Status
   6. summary → Summary
   7. You can also reference below sample screenshot
      
9. Select Next
10. Verify status values map to your desired statuses in Jira
    
    1. For example, that the "To Do" status maps to the relevant status in your desired project
11. Select Begin import

During CSV import, you can also include any other custom fields you wish in the CSV file and import them along with the correct parent-child mapping.

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Demonstration of post-import results

If we imported our example issues as listed above, the end result would look like the below screenshot.