Access JIRA administration

Question

We are unable to access the user management page the last 48 hours.

We just have the loading icon...

Nic Brough -Adaptavist- · Answer

Right, so it would have saved us a LOT of time if you had said "this is an OnDemand instance".

(I have no idea what your middle paragraph has to do with it, your VMs are irrelevant to OnDemand)

You need to raise this with OnDemand support.

Nic Brough -Adaptavist- · Answer

In the data directory you chose on install

Fabio Racobaldo _Catworkx_ · Answer

Hello Mohamed,

please, could you provide us more information? What's the tool/version? Any error on the log file?

Regards,

Fabio