Atlassian log in loop for Trello

Question

A member of a shared Trello board is struggling to log into Trello.

When he tries to log in into Trello, he successfully login but gets redirected into Confluence.

When he tries to navigate to Trello from confluence he gets asked to log in and again is redirected to Confluence. Has tried clearing cookies, logging out, changing browser.

Can anyone suggest what the issue might be here please?

Alex W_jr9vvs · Answer

Hi @Laurent Guerard - can you please raise a new question to discuss this at https://community.atlassian.com/forums/forums/postpage/board-id/trello-questions

Laurent Guerard · Answer

I have the same issue on the android app. I manage to log in on the web but Android doesn't work.

Can someone from Atlassian help me?

Alisson Sartor · Answer

Hello, Alex

This user has a Trello account created? Can he try to log in directly to trello.com instead of Atlassian?

Kind Regards
Alisson
Trello Team