Hi, We're experiencing an issue where Trello cards are unexpectedly showing up on our Google Calendars despite having disabled the Calendar Power-Up. * My Issue: Even with the Calendar Power-Up disabled, I can still see other people's cards on my Google Calendar. * Colleague's Issue: My colleague is only seeing my Trello cards on her Google Calendar. She has never enabled the Calendar Power-Up. We've double-checked that the Power-Up is indeed disabled in our Trello boards, but the issue persists. We'd like to completely remove any Trello integration from our Google Calendars. Could you please help us troubleshoot this problem and prevent Trello cards from appearing on our calendars?

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Trello Cards Still Appearing on Google Calendar After Disabling Power-Up

Isabella_8smfel

Hi,

We're experiencing an issue where Trello cards are unexpectedly showing up on our Google Calendars despite having disabled the Calendar Power-Up.

My Issue: Even with the Calendar Power-Up disabled, I can still see other people's cards on my Google Calendar.
Colleague's Issue: My colleague is only seeing my Trello cards on her Google Calendar. She has never enabled the Calendar Power-Up.

We've double-checked that the Power-Up is indeed disabled in our Trello boards, but the issue persists. We'd like to completely remove any Trello integration from our Google Calendars.

Could you please help us troubleshoot this problem and prevent Trello cards from appearing on our calendars?

Accepted answers

ACE_3v09ov

Hi @Isabella
Maybe closing all applications or even restarting the computers could fix it. Have you tried?

All comments

ACE_3v09ov

Hi @Isabella
Maybe closing all applications or even restarting the computers could fix it. Have you tried?

Gaurav Kataria

You can disable the sync by following the directions here https://support.atlassian.com/trello/docs/using-trello-with-google-calendar/

Isabella_8smfel

Yes, have tried and still no change!

Isabella_8smfel

I've tried this, but as I state in my original query, it has not worked

ACE_3v09ov

At this point, I recommend that you access the help button that you will find in the drop-down list of the account icon in Trello itself. You will be able to report your problem directly to the Trello team.
They usually respond quickly.
Good luck

Gaurav Kataria

Have you or your colleague used the new Trello Beta experience to connect a calendar?

Isabella_8smfel

No, we have not

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