jira issue edit

Question

Hello, we are currently facing a problem. Jira issue change operation, the verifier judges the change fields. If it is a key field change, create a new issue in the custom script and block the current issue change operation. However, during the testing process, it was discovered that a new issue creation operation was triggered and the log printing was successfully created. But the new issue was not found. May I ask what the reason is?

瑞祥 陈 · Answer

We are using Jira Data Center, The newly created issue key has also been queried. Postman calls the interface to query and returns' Issue Does not Exist '. I think it's because the issue modification window's submission operation was blocked, which caused the rollback of the operation data

Dave LIAO · Answer

@瑞祥 陈 - hi!

Can you let us know more?

* Do you know if you're on Jira Data Center or Jira Cloud?
* Are you the admin of your Jira instance?

I see one of your challenges is that you can't find the newly-created issue.

* Have you done a search for it? Try searching for all issues created by your script actor/user.
* Are you using issue security? Maybe the issue is hidden from you.