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How can I permanently delete a repeating card?

Andy Harris_jrf3hs

I set up a repeating card a while ago but now I need to delete it. I’ve tried all the suggestions listed in the community. When I search for the card, I find multiple versions of it (all archived). I’ve been through every instance and deleted each one individually, but they just keep coming back. I tried to find the “original card” (per community suggestions), but when I click on that link in the Activity section, it says the card is on a workspace that I can’t access, because it’s private (or something like that). It comes up with an error message on the app, saying “there was a problem loading the requested card. Please ensure the link is correct and try again”. Also tried on the web but no luck.

Anyone have any ideas?

Accepted answers

Brittany Joiner

@Andy Harris do you know anyone in the workspace/board that has that original card you can't access? Or are you able to see that?

Do you have the card repeater power-up on your board? What happens if you remove that power-up?

All comments

ACE_3v09ov

Hi @Andy Harris
Have you checked your automations?
I think you might have some automation that periodically creates this card.

Andy Harris_jrf3hs

Thanks for the quick response. I checked all my automations by clicking the little lightning bolt symbol on Trello web. I have several other automated card creations, but the specific one I’m trying to delete is definitely not there…I checked three times.

Is there some other way I might have created an automation in the past?

Brittany Joiner

@Andy Harris do you know anyone in the workspace/board that has that original card you can't access? Or are you able to see that?

Do you have the card repeater power-up on your board? What happens if you remove that power-up?

Andy Harris_jrf3hs

I’m the only person on the board so there is no one else that could have “the original” card….I must have created it myself.

I guess I can try turning off the card repeater power up, but I do have other cards that need to repeat. I’ll give it a go. Thanks.

Brittany Joiner

@Andy Harris i'd recommend turning it off and using Trello Automation to set up repeating cards. It's easier to customize and keep track of : https://trello.com/guide/automate-anything#calendar-and-due-date-commands

Andy Harris_jrf3hs

Thanks Brittany, that sounds like a good suggestion. Appreciate your help!

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