How to arrange/sort Resolution only on specific workflow?

Question

Let's say I have 2 workflows:

* Bug Workflow
* Task Workflow

By default the Resolution options will be sorted/arranged as below:

* Fixed
* Reopen
* Ready To Test
* Not Applicable

What I need is to sort/arrange the Resolution options into different order and apply it to Bug Workflow.

How can I achieve that?

Thank you

Tuncay Senturk _Snapbytes_ · Answer

Hi @Karmandroid Singularity,

I think there is a workaround to sort the resolution field options in a workflow transition. You can use a workflow property for the transition for which you wish to change the order. In this article, you will find the properties outlined. You can use the jira.field.resolution.include property (use resolution option IDs separated by commas in the order that you want to sort) to obtain a sorted list of resolution fields in that transition.

Vishal Biyani_2pr07j · Answer

@Karmandroid Singularity

Resolution is defined in Issues -> Statuses -> Resolution.

The defined resolutions are global and you can set the sort order in the above screen.

However, I don't think a different sort order can be applied at workflow level when the resolution screen is presented to the user.

you can however, limit the number of resolution shown per workflow

* Go to your Workflow, and edit it
* Select the transition to Done
* From the pop-up menu, select Properties
* Enter these details...* Key = jira.field.resolution.include
* Value = <Resolution IDs> - eg. 1,2,3,10001,10002

* Press Add, then Publish the Workflow

Note:

* You can also use jira.field.resolution.exclude, to exclude resolutions and leave the rest of the list available

* Resolution IDs can be accessed via the Resolution list in the Platform's Settings - to access these:* Go to Settings > Issues
* Select Resolutions from the left-hand menu
* Edit a Resolution
* The ID is in the URL - eg. ?id=10123