Jira Re-indexing stopped and not moving further.

Question

Jira Re-indexing stopped and not moving further. What could be the reasons?

Vishnukumar Vasudevan · Answer

Can you try as follows ?

1. Shut down JIRA

2. Navigate to <JIRA-Home>/caches/indexes directory

3. Remove contents from 'indexes' folder (Can be re-created when we do indexing again)

4. Start JIRA

5. Start indexing again.

See how it goes.

Thanks, Vishnu.

Nic Brough -Adaptavist- · Answer

All sorts of things can do this.  Start by reading the log file from when indexing started, see if there are errors in there.