Issue does not exist or you do not have permission to see it

Question

I am using the Jira api to get the issue. This is the api url `https://api.atlassian.com/ex/jira//rest/api/3/issue/` i have saved these scopes Classic:read:jira-workGranular:read:issue-meta:jira, read:issue-security-level:jira, read:issue.vote:jira, read:issue.changelog:jira, read:avatar:jira, read:issue:jira, read:status:jira, read:user:jira, read:field-configuration:jira

Nikola Perisic · Accepted Answer

Welcome @Prateek Vyas

Possible two things:

* Issue was indeed deleted and it doesn't exist anymore, this is why you are getting the 404 error
* You don't have the Browse project permission in order to retrieve the data using the API

Jeroen Poismans · Accepted Answer

Hi and welcome to the community!

Some things to check: You are using api.atlassian.com  so I assume you are trying to do this call from an app you are developing using OAuth 2.0 (3LO)?

Check this resource (Other integrations):
https://developer.atlassian.com/cloud/jira/platform/rest/v2/intro/#permissions
If not you should probably use another endpoint (described in the documentation).

If you think the endpoint is correct, something might be wrong with your oAuth 2.0 authentication OR the account does actually not have permission to see the issue (maybe trying to get a JSM issue and the user does not have product access?)

If this did not help, try asking your question in:
https://community.developer.atlassian.com

Jeroen