Problem with the member limit for free version

Gracie Rogers

I currently have a board for my team in the Free version, where I have 9 collaborators including myself. I have a new team member who I need to add, but I keep getting the "you have exceeded the 10 free users limit". Could someone please help?

Alternatively, are there any reduced payment plans for NGOs/Charities? We are a small conservation project operating in Southeast Asia without the budget to upgrade to an enterprise plan, but very much need the organizational capacity. 

Thanks! 

Alisson Sartor

Hello, Gracie

Welcome to the comunity.

I checked the board you mentioned and it's under a workspace that has 9 members and 1 guest, this is why it reached the limit. You can remove one of the members/guests, or upgrade the workspace to a standard premium one. You can also create a new workspace and create a second board as an alternative in case the upgrade it's not on your budget.


We have some discounts for non profit and academic, you can check details below

https://support.atlassian.com/trello/docs/non-profit-and-educational-discounts/

Kind Regards
Alisson
Trello Team