Unable to create the issue after Jira upgrade to 6.0.8

Arpita Argulwar1

Hello Team,

I am unable to create an issue after JIRA upgrade to 6.0.8. Getting an error "Could not load the Validator"

We have modified the JIRA Suits Utilities plugin jar file and restart the JIRA, though facing the same issue.

Please have a look to the attachment for the more details:

Quick reply would be really helpful to us.

Thanks in advance!

 

Regards,

Arpita

 

Upgrade Issue.docx

teilor_soares

Hi Arpita,

Did you already look at the workflow in use to find the validator which is trowing the message? Besides JIRA Suits Utilities there is other plugins which may be causing this error.

See the link below for a KB article about this issue:
https://confluence.atlassian.com/display/JIRAKB/Cannot+Create+Issues+due+to+'Could+not+load+validator'+class+Errors

Notice you can open a ticket in Atlassian Support if you prefer.

Regards, Teilor.