Error while Exporting the Confluence Space.

Question

HI Team,

I am facing one issue while exporting the content of the space into a XML file. I need to export all the contents of the space into a xml backup. But when I try to do so, it works fine for some time and when coming to 99% completion it throws an Exception called:  "There was an error in the export. Please check your log files. :Hibernate lazy instantiation problem"

Can anyone knows this or had face this earlier, please help.

Thanks,

Nikhil.

AlysonA · Answer

Also, it's worth to mention that if you're not changing databases, you can use our Production backup strategy instead: http://confluence.atlassian.com/display/DOC/Production+Backup+Strategy

Azwandi Mohd Aris · Answer

As suggested, you might want to check further stack trace inside the atlassian-confluence.log. Here's how to find it http://confluence.atlassian.com/display/DOC/Working+with+Confluence+Logs

Once you identified the most likely cause from the log, maybe it's worth to check our KB articles at http://confluence.atlassian.com/display/CONFKB/XML+Backups+and+Space+Exports+Troubleshooting