NOT ABLE TO ACCESS A BOARD THAT I WAS INVITED TO

Carol Mothlala

Good day, 

 

I have an issue with accessing a board to which I was invited to. We all received link invitations from the board owner and everyone else besides me, is able to access the board. When I follow the link, the response states "cannot find the board from the invitation. 

 

Kindly advise and assist as soon as possible. I signed into the Trello app using my GMAIL account. 

 

Thank you in advance. 

 

Kind regards, 

 

Carol Motlhala

 

DiMaggio Tucci

Have they tried re-sending you the link? The error makes it sound like the link you have doesn't point to the board, rather than an issue with anyone's account.

Have them re-send you the invite. On a free workspace, only 10 members may collaborate (not just on one board; 10 people across ALL of the boards), but the error message doesn't make it sound like that's the problem.

If the resent link doesn't work, and you're sure you're inputting it EXACTLY as is, you (or, even better, the board owner) may want to try contacting Atlassian directly.