Confluence Licensing

Question

With user licenses in Confluence, does the license count actual users configured in Confluence or the number of users logged into Confluence at any time?

Cheers

Brad

Mallmann · Answer

Hey Brad,

Confluence's license count is based on Global Permissions. Users will count towards the license in the following cases:

* If the user belongs to a group that has global permissions to use Confluence
* If the user is individually granted global permissions to use Confluence

Within the UI, you can get a list of users and groups that have Global Permissions and will count against your license by navigating to Confluence Admin > Global Permissions. You can click on each group individually to reveal their members.

Also, the following query will return users that belong to a group which has global permissions:
SELECT DISTINCT u.lower_user_name
FROM cwd_user u
JOIN cwd_membership m ON u.id = child_user_id
JOIN cwd_group g ON m.parent_id = g.id
JOIN spacepermissions sp ON g.group_name = sp.permgroupname
WHERE permtype='USECONFLUENCE' AND u.active = 'T';

To get your user count down, the following guidelines may be helpful:

* If you have more than one directory, ensure that the same user does not exist in multiple directories.
* We recommend that you allow only particular groups to log in to each application, rather than entire directories.
* Note that a mapped application can 'see' all users in a directory, even if not all of them can log in to the application. For example, a Human Resources application might be mapped to your entire Active Directory server, but only the HR group is allowed to log in to the application.

I hope it helps!

Eduardo

Abdoulaye Kindy Diallo · Answer

Brad,

The license count is based on created users with application access.

In another wording, as shared in the below link:

https://confluence.atlassian.com/display/CONFKB/How+to+get+a+list+of+active+users+counting+towards+the+Confluence+license

Users will count towards the license in the following ways:

* If the user is a member of a group that has global permissions to use Confluence
* If the user is individually granted global permissions to use Confluence