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Adding Jira Comments through Confiforms

Rayman Bacchus

I use Confiforms to create and update JIRA's as necessary. There are two IFTTT's one for when an intake is created it will CREATE the Jira page and one if the Confluence page that displays intake details is updated then another IFTTT performs an update. All that works fine.

However, I am wondering if I can add comments to the JIRA

I currently have this (shortened example below):

So am wondering if I can add something like "comments" : "[entry.IntakeMins.escapeJSON]"

so an comment can be added to the JIRA page?

{
   "fields": {
   		"project":
      		{ 
         		"key": "******"
      		}, 
      	"issuetype"         : {  "name": "Task" },     
      	"priority"          : {  "name": "Medium" },
      	"summary"           : "[entry.InitiativeName.escapeJSON]",        
      	"assignee"          :  {  "name": "[entry.DefaultAssignee]" },
      	"customfield_24100" : "[entry.StartDate.jiraDateTime]", 
      	"customfield_24101" : "[entry.EndDate.jiraDateTime]", 
      	"customfield_30000" : { "value": "Product Family" },
      	"reporter"          : {  "name": "[entry.createdBy]" },
      	"components"        : [{"name":"CIAM Work Origination"}],

Accepted answers

Alex Medved _ConfiForms_

As far as I know, but you can always check Atlassian documentation on this, the comment needs to be added through a separate API call

https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/#api/2/issue-addComment

Little video to help

All comments

Alex Medved _ConfiForms_

As far as I know, but you can always check Atlassian documentation on this, the comment needs to be added through a separate API call

https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/#api/2/issue-addComment

Little video to help

Rayman Bacchus

Thank's as always Alex! That worked - and I can now add a comment to the JIRA page.

What's even better is when I ask for the ifttt_Result

CIAMAmountid=${iftttResult_JIRAComment01}

I get full results. The question is - how do I pull ONLY the id? I tried this:

CIAMAmountid=${iftttResult_JIRAComment01.id}

but that does not seem to work - although I think it should. Any ideas?

To Post the Comment:
Event: onModified
Action: AppLink service
Method: POST
server url: /rest/api/2/issue/[entry.CIAMJiraKey]/comment
custom name for action: JIRAComment01

To Pull Results of Comment Posted:
Event: onModified
Action: Create/Update Confiforms Entry
Parameters to set on the entry: entryId=[entry.id]&timestamp=[now]&CIAMAmountid=${iftttResult_JIRAComment01.id} - This is where I think I pull only id

Alex Medved _ConfiForms_

The thing is, you cannot apply a function on the IFTTT result and ConfiForms does not know for sure if the response was JSON or anything else.

So there are 2 options

Save the whole response into CIAMAmountid and then in the view, when adding the ConfiForms Field macro to show the specific field you can put the field name with asJSON transforming function to have something like CIAMAmountid.asJSON.id to show the ID
Have 2 sequential ConfiForms IFTTTs of "Create/Update Confiforms Entry" type with parameters as follows
- entryId=[entry.id]&timestamp=[entry._now]&CIAMAmountid=[iftttResult_JIRAComment01]
- entryId=[entry.id]&CIAMAmountid=[entry.CIAMAmountid.asJSON.id]

BTW, use of "[now]" is incorrect - this will ALWAYS show the current date/time, not the date/time of the update, so I have fixed that

BTW2, the [now] has been deprecated for like 8 years ;-)

Alex

Rayman Bacchus

As always Alex you are a genius and abosultely great at what you do!

THank you so much - I went with Option #1:

Save the whole response into CIAMAmountid and then in the view, when adding the ConfiForms Field macro to show the specific field you can put the field name with asJSON transforming function to have something like CIAMAmountid.asJSON.id to show the ID

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