Trello Freezing on iPhone

bailey_v59t06

Trello constantly freezes on my iPhone and especially when there is other activity I need to log in and out many times to get it to work, and then it just freezes once again. 

is there any solution for this? I think it's an issue specific to the iPhone 

Alisson Sartor

Hello, Bailey

Would you mind clearing the Trello app cache to see if that fixes the issue? Before you do so, please take a look at this help doc that explains how to check for unsent changes first and it explains how to clear the app cache after that: Troubleshooting for the iOS app (https://support.atlassian.com/trello/docs/troubleshooting-for-the-ios-app/)

In a situation where the issue persists after clearing the app cache, we'd suggest reinstalling/updating the Trello app using the following steps:

1. Delete the Trello app from your device
2. Download the latest version of Trello via the app store
3. Launch the app again and log in to see if the issue persists
4. If reinstalling doesn't help either, please let us know the OS and device version that you're currently using and we can pass this on to our team for further investigation.

Kind Regards
Alisson
Trello Team