When each subtask is resolved, notify assignee of next subtask in order?

Moriah Chandler

This seems like it would be standard for people completing subtasks in order. Example:

EX-1234

1. Subtask A
2. Subtask B

When Subtask A is complete, I want a notification sent to the assignee of Subtask B.

I have ScriptRunner, JJUPIN, and other addons installed - I can't find a solution to this in any of their documentation.

Is this really such an off-the-wall request? Or am I missing a simple answer?

Moriah Chandler

The solution requires the JIRA Workflow Toolbox add-on (plus many steps).  The below workflow also uses components in the email body.  This is the workflow:

The #5 and #6 post functions are JWT "Copy a parsed text to a field" types and their configurations are:

#5:

#6:

Post Function #7 is a JWT "Send an Email" type and the configuration is (3 screenshots):

Let me know if you have any questions - happy to help if I can.  The developers of JWT are always helpful also!