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Loom community area?

Geoff Stuart_w25n95

Why don't I see Loom on the list of products in the Community?

My specific question: I need info about the Google Drive Quick Record feature. I see it in my Account Settings but I can't find anything about it on the site or on the web. Strange.

Thanks,

Geoff

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Thorsten Letschert _Decadis AG_

Hey @Geoff Stuart ,

Great question regarding the dedicated group. It's about time, I'd say!

Regarding the Quick Record feature, AFAIK, this only controls which websites the Quick Record controls are shown on when using the Loom Chrome extension and browsing the web:

See https://support.loom.com/hc/en-us/articles/9118303175709-How-to-use-Loom-s-Quick-Record for an overview.

Regards,
Thorsten

Geoff Stuart_w25n95

I don't agree; look here: https://www.loom.com/settings/account#quick-record There are about 30 apps listed.

Thorsten Letschert _Decadis AG_

Hey @Geoff Stuart

What exactly do you mean when you say that you disagree? This overview also states

Loom Quick Record is a one-click record tool that shows up on these sites.

Regards,
Thorsten

Geoff Stuart_w25n95

It doesn't show up on the Google Drive site, which is where I want to use it. Have you looked at the Account Settings area to see the large number of sites that purportedly support it? https://www.loom.com/settings/account#quick-record

Thorsten Letschert _Decadis AG_

Hey @Geoff Stuart,

I've just looked it up myself and made the following observation:

Bildschirmfoto 2025-01-23 um 15.19.46.png On my initial visit, Quick Record was not being shown. I had to access the Loom extension once via the extension panel (upper right corner) and close it again. Since then, the Quick Record appears automatically whenever I access the page. It seems to be a kind of initialization thing. Could you please try this as well?

Kristen Roth

@Geoff Stuart and @Thorsten Letschert _Decadis AG_ just in case you haven't seen it yet, our Loom Community is now live! https://community.atlassian.com/t5/Loom/ct-p/loom

Thorsten Letschert _Decadis AG_

@Kristen Roth Thanks for the hint!

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