Google Drive connection MISSING

Question

I have over 100 Trello cards on my workspace. ALL have Google-Power Ups added (a google drive folder per card for documents/media files).  ALL of the cards when opened now have no heading/ link to the Google Drive folder (they used to show it between 'Description' and 'Attachments')
 and so no folder contents either. (Except for one  - a media file) which when clicked on, does open the 'missing' google drive folder for the card, but it is empty - including the media file missing as well. ALL old and new Trello cards are doing this.  Please see attached pic. You can also see in the pic that the option to 'connect your google account' exists. When clicked on and the steps followed, it seems that it is connected as it should be. This has however made no difference to the issue.  Any help would be appreciated ASAP this is vital for my new business.  PLEASE! and THANK YOU.

Brian Miglionico_307v0p · Answer

I was trying to use the Google Drive Power-Up as well. My understanding was that the Google Drive Button Lives in the Card. When clicked it will allow you to "Attach a File, Attach a Folder, Create & Attach" but when I click it I get a blank modal screen.

I have checked my Power-Up Settings, and Google Settings and see Trello has access to the Drive with all permissions.

But when I go to use the Power-Up Button it does nothing.

I understand the workaround "if I had my Gmail, and/or Google Drive Open" but the goal was not to have that and to streamline the connectivity and access to the Google Drive.

At least that's what I believe it was? idk...

Brian Miglionico_307v0p · Answer

I was trying to use the Google Drive Power-Up as well. My understanding was that the Google Drive Button Lives in the Card. When clicked it will allow you to "Attach a File, Attach a Folder, Create & Attach" but when I click it I get a blank modal screen.

I have checked my Power-Up Settings, and Google Settings and see Trello has access to the Drive with all permissions.

But when I go to use the Power-Up Button it does nothing.

I understand the workaround "if I had my Gmail, and/or Google Drive Open" but the goal was not to have that and to streamline the connectivity and access to the Google Drive.

At least that's what I believe it was? idk...

Renato Fagaraz · Answer

Hi @James !

Due to a recent bug on Google Drive Power-up, it had to be re-verified by Google, and one of the changes was that when attaching Drive folders/files to cards, the original folder preview is no longer available as the API we were using to render them was considered "restricted" by Google.

You can still click into the folder/file or use Trello's native attachment previewer.

Hope that clarifies your question!