We have gov cloud Jira enterprise. Hello! Looking for some guidance on an automation rule that will zero story points out when a ticket is moved to the cancelled status. Thanks!
Hi @Raina Anand , can you explain how "Canceled" Is defined? Is there a resolution value of canceled or is there an actual status called canceled? if you happen to be using a company managed project and Cancelled is a Status then I might consider doing this via a post function in your workflow. You can also achieve this through automation but need more details on "cancelled".
Hi @Raina Anand
This should not be too difficult.
As a trigger you can use issue transitioned and pick cancelled in the TO field
As an action: edit issue and chose the Story Points field. Set it to 0
Cancelled is a status in the workflow.
This is great! Thank you so much!!
You're welcome. Glad I could help!
More about the different automation components can be found here Components in Jira automation | Cloud automation Cloud | Atlassian Support
thanks. i see you accepted the answer. do you need further assistance or are you good to go?
I think im good to go, thanks!
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