Help with 'increase value of custom field' post function

Question

Hi,

I want to count the number of times a JIRA ticket goes through a transition.

I have installed the JIRA Misc Workflow Extensions plugin (demo version - will purchase if I can get this working). I have set up a custom field of type "transition counter" and linked that to the transition id I want to count via a comment in the transition counter field, as follows:

Now, it's my understanding that in order to increment that field, I need to use a post function of type 'increase value of custom field' on the transition? However, I can't see this as an option.

What am I missing?

Thanks

John O'Sullivan1 · Answer

Thanks Peter, that was the solution (clarification received on the forum below, but thank you all for your responses!)

https://innovalog.atlassian.net/wiki/display/JMWE/questions/36864003/answers/36864011

Peter Bengov · Answer

John, try changing the field's description to

This should automatically count the number of transitions, no post function required.

Elisa [Atlassian] · Answer

Hi John,

I believe that this post-function will only work when there is a status change on your workflow. To set this up you need to visit your project >> administration >> edit the workflow >> select the transition you'd like to add this post-function >> add it there. If you have installed the JIRA Misc Workflow Extensions , the option 'Increase value of field' should be available to you when adding a post-function.

Please let us know how it goes.

Cheers!