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Not able to hide issues even after they are set to Done

Shravan Hulyalkar

Hello
Creating a new question for more visibility. I am not able to hide the Old issues which have been completed months ago and have not been touched since then.
I did select the option to Hide issues after 1 week in Configure -> General ->

Hide completed issues older than1 week1

The Done Column is showing all the issues on the board that have been done in the last one year of the project. The Done column is the last column on the Board
Can someone help please.

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Trudy P Claspill

Hello @Shravan Hulyalkar

Welcome to the Atlassian community.

Can you show us the Columns configuration page for this board?

Also, which column are the issues in that you expect to be hidden?

Generally the "Hide completed issues" feature applies to the issues in the column farthest to the right on the board, regardless of what statuses are mapped to that column. It doesn't specifically apply to issues in a "done" status unless those are in the right-most column.

Shravan Hulyalkar

Screenshot 2024-12-17 at 8.56.40 AM.png

Shravan Hulyalkar

I am expecting the 841 issues in Done to be hidden. Atleast the ones which are more than a week old. Done is the right most column on my board as you can see

John Funk

Hi Shravan,

Is this a new board? If so that’s probably the issue. They stay on the board based on the date the issue was moved to Done on the board and not the actual date it moved to the Status. So if the board is new then they should disappear after a week from when you created the board.

The other thing you can do is modify your board filter to not include issues in that status.

Shravan Hulyalkar

Yes its a relatively new board. Maybe will know it in a week or so.

Can you give an example of how the filter would look like please ?

John Funk

For now, you can actually tack this on to the end of the Sub-filter so you don't have to come back and change the Board filter later:

AND statusCategory != Done

That will hide all of the Done issues. So probably next Monday you can take that part off.

John Funk

Hi @Shravan Hulyalkar - It's been a very long time. Did the above work for you?

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