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Due date time not changing

Rachel_8gxd1w

Recently I am finding that when trying to adjust the time of the due date of a card, it will not let me change the time and only the current time of day that I'm working on it will show.
For example: Today is Sunday, 9:15pm and I'm working on a card with a due date for tomorrow (Monday). I can set the due date for Monday, but when I try to set the time, I type in the time I want, but then it just goes back to the current time - 9:15pm.
So this leaves me with tomorrow's due date but at the wrong time and I can't seem to get it to keep the time that I am typing in....

Is this a bug?

Accepted answers

Branko Lalic

I ran into this same problem exactly as described by Rachel. I am using MacOS desktop version of Trello app. My mac is a little out of date and so I am stuck with Catalina (don't know if this is relevant). Anyway, I was able to work around this issue by logging into Trello on browser and changing the due time there.

Catherine Chen_zovsq7

I have this issue too, running Windows on a Dell laptop. I found that simply closing and reopening the desktop app fixes the issue.

All comments

Mike - Dreamsuite Consulting

Hi @Rachel

I tried to recreate this but can't.

Is this happening in the Trello mobile app/Desktop App/Web Browser?

If so, which version, like IOS/Android/MacOS/Windows/Chrome etc....

1 thing worth trying is clearing the browser cache if you have the issue in the browser, if on the app, try clearing the app data.

https://support.atlassian.com/trello/docs/troubleshooting-for-the-desktop-app-windows-and-macos/

https://support.atlassian.com/trello/docs/troubleshooting-for-the-android-app/

https://support.atlassian.com/trello/docs/troubleshooting-for-the-ios-app/

Rachel_8gxd1w

Thanks. It's happening in the desktop app. I'll try clearing cache and if that doesn't work maybe I'll uninstall and reinstall the app. Cheers.

Branko Lalic

Catherine Chen_zovsq7

I have this issue too, running Windows on a Dell laptop. I found that simply closing and reopening the desktop app fixes the issue.

Monty Python

I can recreate this at will, running in Chrome Version 134.0.6998.89 (Official Build) (64-bit) on Win 11, org-managed Windows. Can't change the time on a card. Cleared the cache.

Amy Glanzman

I've been experiencing the same problem since Monday, March 17. What is the fix for desktop PC? I've opened and closed Trello and cleared cache and that didn't solve the problem. Please advise.

Richard Ebert

Thanks - it's working still!

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