Moving from Premium to free version (single user)

Question

I seem to have been put onto the Premier version and have a limited number of days of use.

I am a single user and only wish to use the Free to use version and am concerned that any data I put onto the current version will become unavailable at the end of the "trial". How can I convert my current account set up from Premier to Free? Thanks

David Murray_8shgx5 · Answer

I have the same problem.  I am attempting to assess whether Trello 'Free' will meet our needs, but cannot do so while on 'Premium'.  Do I really have to wait the (30?) days before I can start testing the 'free' plan?  I am not sure my group can wait that long; we may just have to go with MS Teams :-/

Geoff Rideout · Answer

Hi, So no way of accessing your free boards whilst on a premium trial? Is it possible to cancel the free trial instead or is there nothing that can be done until the trial expires? Thanks

Halina Cudakiewicz_Deviniti_ · Answer

If you’re on a Trello Premium trial but wish to use the Free version and retain access to your data, follow these steps:

1. Let the Trial Expire

* If you're currently on a free trial of Trello Premium, you don't need to take any action to downgrade.
* At the end of the trial period, your account will automatically revert to the Free plan, and you’ll retain access to your boards and data.

2. Verify Workspace Settings

* Go to Workspace Settings by clicking on your profile picture in the top-right corner.
* Check the Billing section to ensure no payment method has been added.
* If a payment method is associated, remove it to avoid being charged once the trial ends.

3. Data Availability on Free Plan

* On the Free plan:* You can have up to 10 boards per workspace.
* Premium features (e.g., advanced checklists, unlimited automation) will no longer be available, but your data will remain intact.
* Any features you used during the trial (like custom fields) will become read-only unless upgraded again.

4. Back Up Important Data

* If you’re concerned about losing access to certain features, consider exporting key board data:* Use the Print and Export option under board settings to save information as a backup.
* Alternatively, copy boards or lists manually to ensure critical data is preserved.

5. Confirm Downgrade

* Once the trial expires, confirm you’re on the Free plan by checking your Workspace Settings > Billing. It should state “Free.”