Granting access to Confluence pages

Question

Hi everyone, I use Confluence at work, and we have a Confluence space with many pages that have restricted access. One problem we face is that Confluence does not have a field where users can add justifications for why they need access to a specific page. It only provides a field where you can request access, and that's it. However, these justifications are really important for us. We are looking for alternative processes so that users can only request access after providing some justifications. I would be happy if anyone has already encountered a similar problem or has any ideas on how to solve it.

We are using secure ATC btw ;)

Brandi Guess · Answer

For this, I ask users to submit a Jira ticket for any changes in Confluence that would need my attention. in that ticket they can put the link to the page, and an explanation. It also has the added bonus of being easily trackable work.

Jeroen Poismans · Answer

Hi AJ and welcome to the community!

Not in default Confluence, but do you also have JSM? If so why not create a request for it?

In this way you could:

* Ask for the page
* Ask for the motivation
* Let the requester (or automatically) pick an approver who is assigned to the request
* Perhaps even automate the access request? (Not sure about this though, if Confluence API supports this).

Jeroen