Viewtracker plugin displays this as user name: $userAccessor.getUser("$user.getUsername()").getFullName(). How do I fix this issue?

Question

Hello,

In the Viewtracker plugin, one of the user names is displaying as $userAccessor.getUser("$user.getUsername()").getFullName(). Does anyone know how I can fix this issue?

Thanks!

Rosemary Donato · Answer

Excellent! Thanks, Jing. I'll contact the vendor.

The user name displays as:

$userAccessor.getUser("$user.getUsername()").getFullName().

All other user names display properly.

jing_hwa_cheok · Answer

Hi Rosemary,

Do you mind to share the username? The issue might be related to some character in the username. Try to run the Confluence Encoding Test to see if you have set you encoding properly.

You might be interested to contact the vendor directly to get a more accuracte resolution. I have attached their contact information below:

Hardturmstrasse 101
Zürich 8005
Switzerland
info@bitvoodoo.ch

+41 44 515 14 16

Hope this helps!

Kind Regards,
Jing Hwa