loading editor failed on confluence page

Question

I am working on the page for long time. However, I can't access to the edit page and a hint pop up " something wrong after loading the editor.  Copy your unsaved changes and refresh the page to keep editing". After following the instruction as it said, it still doesn't work. I tried to restart laptop, still not work.

Yuan_Huang · Answer

@Tomislav Tobijas ,

WAF, for the sake of security, performs some security interceptions, intercepting certain methods to prevent requests from reaching the Confluence application server, thus not receiving normal processing. After WAF closed the interceptions, the editor function works.

B.R.Yuan

Tomislav Tobijas · Answer

@Yuan_Huang quick question - do you maybe know how this was resolved and what was the root cause? Also, it would be helpful if you could share are we talking about cloud or DC.

Just so in case someone stumbles upon this question, this information can potentially help them out as well.

Cheers,
Tom

Yuan_Huang · Answer

resolved by administration.