Verification emails not received

Oleksandra Sascha Telenkova

 

 

Hello,

My coworker has been assigned involuntarily to two-step verification.   Now he cannot log into Atlassian account, he is not receiving any recovery emails. The spam and other folders have been checked. The email is tl@dtflr.com

Thanks for your help,
Sasha

Augusto Lisboa

Hi, Sasha! 

I've checked internally, and emails are showing as delivered on our side; that said, can you please check this page and follow the steps provided?