I want to switch email account. This doesn't work

Question

I don't receive the mail that is promised on that account. The mail that Atlassian produces goes to the current account

Alisson Sartor · Answer

Hello, Ger

Welcome to the community.

Are you trying to change your email to a new account that is not associated with Atlassian yet or are you trying to change to an existent account? Can you provide more details about it?

Kind Regards
Alisson
Trello Team

Manon Soubies-Camy · Answer

Hi @Ger Pepels and welcome to Community!

It sounds like an issue best handled by Atlassian support. You can reach out through their support portal here:

They’ll be able to assist you directly.

Hope this helps!

- Manon