Adding a resource avatar on JIRA

Question

Good day,

I've got a problem with adding a resource avatar on JIRA.  I can browse for a picture and change the part that should be used. When I then click the Confirm button, nothing happens. I'm using Windows 8 with IE11.  I also tested it on Windows 8 with Firefox 21 and it works then.  Is there something I can do to get it to work on IE11 since this is our company's preferred browser?

Thank you in advance,

Liezel

StephenG · Answer

I've logged a ticket: https://jira.atlassian.com/browse/JRA-59842

StephenG · Answer

Hi

We're having this same issue with IE11 on JIRA 7.0.5. Compatibility mode is off.

Any suggestions? @Liezel vd Heever what did you end up doing?

Danilo Conrad · Answer

Hi Lieze,

Please note that versions prior to JIRA 6.2 are not fully compatible with IE 11, as per our Supported Platforms documentation:

https://confluence.atlassian.com/display/JIRA062/Supported+Platforms

https://confluence.atlassian.com/display/JIRA061/Supported+Platforms

If you are running an older version of JIRA, we would recommend you to upgrade your instance, and in case the problem persists, to report a ticket on our support portal.

Cheers,

Danilo