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Closed linked issues from another assignee

qq qq1

Hi all!

I have 2 linked issue: task-1 -> dev-1. task-1 from user and has assignee - Ivanov, dev-1 has assignee - Petrov(developer). When Petrov closes issue, notify of the user comes from Petrov. But I want that notify comes from Ivanov. Any idea ?:)

Accepted answers

qq qq1

Yeah, sorry for missing info)

Ok, thanks for your attention, I think about script

All comments

C_Faysal _CFcon_

hi.

i don't think jira will send notifications on issue actions on behalf of other users than the ones performing the actions

qq qq1

I hope I can correct template of notifications. I thought maybe someone has the experience.

C_Faysal _CFcon_

you won't be able to modify the notification scheme so that jira will send a notification "From: Ivanov" on an event that "Petrov" triggered.

qq qq1

My tasks is in different projects. I think possible correct template of notification. And then I can on an issue actions add my event with my template.

qq qq1

Yeah, sorry for missing info)

Ok, thanks for your attention, I think about script

C_Faysal _CFcon_

ok different Projects (info was missing) allow you to setup different notification schemes. this is correct.

but what will remain the same is the fact that the notifications will be fired by transition postfunctions per workflow step.

the user that makes changes to the issue will be the one that appears in "From:"

so if UserA will update an issue there is no way (as far as i know) that a notification will be send about the change where "From:" is a different user.

you may need to script something here to change this.

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