I've recently joined a team and been tasked with adding components to resolved and canceled issues/service requests. How do I can access all completed requests, not just the 'recently resolved'?
Hi @Katherine Nevitt,
Welcome to Atlassian Community!
The easiest way to access resolved/canceled requests is to create a filter, and your JQL would look something like this:
project = <project name> AND statusCategory = Done
By using a filter you can do bulk changes to the requests.
@Katherine Nevitt -
Welcome to the community. To supplement what @Mikael Sandberg suggested, if you are also a member of the JSM project's Administrators role, then you can also use the same JQL above to create a queue of all resolved request, so you can access it the project if you like too.
Hope this also helps.
Best, Joseph Chung Yin
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