Any way to turn off the Jira notifications with some condition

Question

We are updating and commenting some of the issues from the Java back end code for the Business requirements and the application is having Issue updated and Issue Commented notification events, hence the notifications being sent out for each of the Issues.

But the business requirement does not want notifications sending out for each of the Issues and the existing notification events cannot be turned off in the application.

So is there any way to add the condition through Jira configuration or any API call from the code to implement this requirements.

Marc -Devoteam- · Answer

Hi @Sandesh TM

If the option is not there, then there is noway to make the call you require.

You could revert your question to the Developer Community or contact Atlassian Support.

Sandesh TM · Answer

@Marc -Devoteam-

We are also developers, we need your help in getting the information and don't want you to create any specific call.

We explored the document, query parameter-'notifyUsers' is there for the updating the issue comments through PUT API call and it is not there for POST API call.

But in our application we are adding the new comments i.e creating a new comments from the java back end code through CommentManager class create method. There need to turn off the notifications being sent out . In order to replace class method to API call, that's should be through POST API.

Marc -Devoteam- · Answer

Hi @Sandesh TM

Look at the issue and the API documentation, how to setup the call.

If you can't figure it out, then respond here.

The option is available, try to make that call this will give you insight how it works.

Just getting a handed answer will not teach you or make you understand the workings.

I don't have time currently to create your specific call.