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Kindly let me know if we have received query/issue in mail by customer, whether it can be generated as automatic ticket in JIRA and how?

nidhi sharma_5u7dge

Kindly let me know if we have received query/issue in mail by customer, whether it can be generated as automatic ticket in JIRA and how?

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Nic Brough -Adaptavist-

Start with https://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email

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